Frequently asked questions
Questions? We’re here to help.
When will I start seeing results?
When will I start seeing results?
Scalp-care routines take time. Use the system consistently and judge for yourself over a few months. Individual results vary.
How do I use the GRWOOTS® Micro-Infusion System?
How do I use the GRWOOTS® Micro-Infusion System?
Once weekly on a clean, dry scalp. Disinfect the head, fill the chamber with one serum vial, prime the device upside-down for 1–2 minutes, then stamp across the crown, hairline and parting until the area is evenly covered. Massage the remaining serum in, leave on for 15 minutes, then rinse with cool water.
Does micro-infusion hurt?
Does micro-infusion hurt?
Most people feel light pressure or a tingling sensation. If you feel pain, stop and check that you're stamping gently rather than dragging.
Can I use this with other scalp products?
Can I use this with other scalp products?
Yes. If you're layering other scalp products, apply them the following day rather than straight after a session.
Is this the same as microneedling?
Is this the same as microneedling?
It's a different application method. +GRWOOTS® uses a stamping motion rather than a rolling one, which helps the serum spread evenly across the scalp.
Do I need a new head each time?
Do I need a new head each time?
No. Each head lasts up to four weekly sessions, about one month.
Disinfect it before and after every session, and replace it after four uses or sooner if any tip looks bent, dull or discolored.
Can I use +GRWOOTS® if I have a sensitive scalp?
Can I use +GRWOOTS® if I have a sensitive scalp?
Patch test a small area 24 hours before your first session. If irritation occurs, stop use and consult a healthcare professional.
Is this suitable for women and men?
Is this suitable for women and men?
Yes, it's formulated for all hair types and for both men and women. Patch test first if you have a sensitive scalp.
Do I need to refrigerate the serum?
Do I need to refrigerate the serum?
No. Store vials in a cool, dry place away from direct sunlight.
Do you offer a trial or guarantee?
Do you offer a trial or guarantee?
Every order is covered by our 120-Day Satisfaction Guarantee. If it isn't right for you, request a full refund within 120 days of delivery opened or unopened, with a free prepaid return label.
Do you ship internationally?
Do you ship internationally?
Yes. Free worldwide shipping on every order, with tracking.